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Solvo Global
Operations supervisor job
We are hiring an Operations Supervisor in Nairobi!Key ResponsibilitiesLead and mentor a team of agentsAddress absenteeism and performance issues constructivelyMonitor KPIs and SLAs to ensure operational excellenceSkills & QualificationsDeep understanding in the BPO industryEnglish B2+/C1Proficiency in data analysis and reporting toolsExperience with CRM, ERP, and scheduling platformsWork Schedule: ON-SITE Royal Offices, Mogotio Road, WestlandFull-time (45 hours/week) | Full availability requ...
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- Posted: 2 weeks ago
- Procurement and Inventory Management
- Nairobi
- 2025-10-31