Solvo Global
Job Description :
We are hiring an Operations Supervisor in Nairobi!
Key Responsibilities
- Lead and mentor a team of agents
- Address absenteeism and performance issues constructively
- Monitor KPIs and SLAs to ensure operational excellence
Skills & Qualifications
- Deep understanding in the BPO industry
- English B2+/C1
- Proficiency in data analysis and reporting tools
- Experience with CRM, ERP, and scheduling platforms
Work Schedule: ON-SITE Royal Offices, Mogotio Road, Westland
Full-time (45 hours/week) | Full availability required
How to Apply
Send your resume via email.
Job Overview
Company:
Solvo Global
Posted On:
7 October 2025
Location:
Nairobi, Westlands, Nairobi, Kenya
Job Category:
Procurement and Inventory Management
Education Level:
Vocational Training
Employment Type:
Full Time
Experience:
2 Years
Salary:
N/A
Closing Date:
2025-10-31