Last Updated: 5th February 2025

At Jobskona, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our job listing platform and related services (the "Platform"). By accessing or using our services, you consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you must not access or use our services.

This Privacy Policy is in compliance with the Kenya Data Protection Act, 2019 and other applicable data protection regulations.

1. Information We Collect

We collect the following categories of personal data:

• Account Information: Personal details such as your name, email address, phone number, company name, billing details, and other necessary information you provide when registering or using the Platform. This applies to all users, including job seekers, recruiters, interview coaches, and SMS subscribers.
• Usage Data: This includes metadata related to your interactions with the Platform, such as timestamps, job postings, application statuses, job application data, and logs of activity on the Platform.
• SMS Subscription Data: For SMS notifications, we collect your phone number to send job-related updates, application statuses, interview notifications, and other career-related communications.
• Cookies & Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance the user experience, improve functionality, and analyze site performance. These technologies may collect information on user behavior, preferences, and device information.

2. How We Use Your Information

The information we collect is used for the following purposes:

• For Job Seekers: To provide job listings, notify you of application statuses, send career-related advice, and facilitate communication with recruiters.
• For Recruiters: To post job listings, review applications, contact candidates, and manage job vacancies.
• For Interview Coaches: To manage coaching sessions, bookings, and provide communication related to coaching services.
• For SMS Subscribers: To send you relevant job updates, application notifications, career tips, and other information related to job opportunities.
• General Use: We may use your information to operate, maintain, and improve the Platform, ensure its functionality, and communicate with you about updates, promotions, or important changes to our services.

3. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal data. However, we may share your data under the following circumstances:

• Third-Party Service Providers: We may share your data with trusted third-party service providers, including payment processors, hosting providers, data storage services, and analytics partners, to help us operate and improve the Platform.
• For Job Seekers and Recruiters: Personal data necessary for facilitating job matching, application processing, and communication between job seekers and recruiters may be shared with the relevant parties.
• Legal Obligations: We may disclose your personal information if required by law, regulation, court order, or to comply with legal obligations. We may also disclose your data to protect our legal rights, the rights of other users, or to prevent fraud, illegal activities, or breaches of this Privacy Policy.
• Business Transfers: In the event of a merger, acquisition, or sale of Jobskona or its assets, your personal information may be transferred as part of the transaction.

4. Data Storage and Security

We have implemented industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the internet or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

By using our services, you acknowledge and accept that no security measures are entirely foolproof.

5. Your Data Rights

As per the Kenya Data Protection Act, 2019, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you, and to obtain copies of it.
• Right to Rectification: You have the right to request correction or updating of any inaccurate or incomplete information we hold about you.
• Right to Deletion: You may request deletion of your personal data, subject to any legal or contractual obligations we may have.
• Right to Object: You may object to the processing of your personal data for certain purposes, such as marketing communications.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller if you wish.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Analytics

We use cookies, web beacons, and other tracking technologies to analyze site traffic, monitor user behavior, and improve the Platform. We also use third-party analytics tools (such as Google Analytics) to understand how users interact with our services and to optimize the user experience.

By continuing to use the Platform, you consent to our use of cookies and similar technologies. You can manage your cookie preferences through your browser settings; however, disabling cookies may impact the functionality of the Platform.

7. International Data Transfers

Your personal data may be transferred and processed in jurisdictions outside of Kenya, including countries that may not offer the same level of data protection as Kenya. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, in compliance with the Kenya Data Protection Act, 2019.

8. Children’s Privacy

Jobskona is not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age. If we discover that we have collected personal data from a child, we will take steps to delete the data as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the functionality of the Platform. Any updates will be posted on this page, along with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@jobskona.com.

By using Jobskona, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you disagree with any part of this Privacy Policy, please do not use our Platform.