Harleys Limited
Harley’s Limited is seeking a proactive, results-oriented Telesales Assistant with strong commercial acumen and a proven ability to drive sales through telephone-based selling and lead conversion.
In this role, the incumbent will be responsible for generating qualified sales leads, converting prospects into customers, and directly supporting revenue growth through outbound calls, follow-ups, and client engagement. He/She will actively promote the company’s pharmaceutical and healthcare product portfolio to pharmacies, institutions, and other trade clients, while building and managing customer relationships remotely. The ideal candidate should have the ability to identify opportunities, close deals over the phone, and consistently meet or exceed sales targets within a fast-paced, customer-driven environment.
- Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth.
- Transparent Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.
- Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.
- Lead Generation and Prospecting: Proactively source and contact potential customers through outbound calls, cold-calls, referrals and databases. Qualify leads by assessing customer needs, purchasing potential and decision-making capacity to build a solid sales pipeline.
- Sales Conversion: Present and promote pharmaceutical and healthcare products to clients over the phone, clearly communicating value propositions, converting leads into confirmed orders and consistently achieve or exceed sales targets.
- Customer Engagement: Develop and maintain long-term relationships with new and existing clients by understanding their needs, providing product solutions, and ensuring smooth customer experience to drive retention and repeat business.
- Pipeline and Sales Follow-up Management: Track all customer interactions, quotations and follow-ups using sales trackers, while providing timely updates, resolving concerns, and moving prospects through the sales funnel until closure.
- Reporting and Target Monitoring: Maintain accurate sales records and submit daily, weekly and monthly performance reports. Monitor personal sales progress against set KPIs, including call volume, lead conversion rate and revenue contribution to the commercial team.
- Diploma or Certificate in Sales & Marketing, Business Administration, Communication, or any related field.
- At least 2 years of proven experience in a telesales, inside sales, or customer service role, preferably within the pharmaceutical, healthcare or FMCG sectors.
- Proficient in telephone sales techniques, lead conversion strategies and objection handling.
- Strong verbal communication and interpersonal skills with a clear and confident phone presence.
- Ability to use CRM systems, MS Office tools (Excel, Outlook, Word), and other sales tracking tools.
- Target-driven with strong time management, follow-up and organizational skills.
- Fluency in English and Kiswahili (or any other regional language, depending on client base).
Candidates are invited to send their application, bearing the reference ‘Ref: HAR/HR/AD/043’, along with a detailed CV and copies of reference letters, to the Human Capital Department via e-mail.
Closing Date: 05-Jul-2025.
Only the best candidates will be shortlisted and contacted for an interview.
The Company reserves the right not to make any appointment following this advertisement.
