Digital Way ICT
Job Description :
Digital Way ICT is hiring a Customer Service Representative to join its dynamic support team. The ideal candidate will be an excellent communicator with solid computer skills and a willingness to commit to a full-time schedule.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate product and service information to clients.
- Resolve customer complaints efficiently and escalate complex issues when necessary.
- Maintain customer records by updating account information.
- Collaborate with other departments to ensure a seamless customer experience.
Qualifications:
- Strong communication skills, both verbal and written.
- Aged between 21–26 years.
- Proficiency in basic computer applications (MS Office, email, data entry).
- Must be available to work full-time.
How to Apply:
Send your updated CV by 20th June 2025.
Note: Only shortlisted candidates will be contacted.
Why Join Us?
At Digital Way ICT, we believe in creating meaningful connections with our clients. Join a team where your voice is heard and your skills make a real difference.
Job Overview
Company:
Digital Way ICT
Posted On:
14 June 2025
Location:
Nairobi, Nairobi County, Kenya
Job Category:
Customer Experience and Call Centers
Education Level:
Diploma
Employment Type:
Full Time
Experience:
1 Years
Salary:
Not Specified
Closing Date:
2025-06-20