Brites Management is seeking two dynamic and results-driven Insurance Sales Agents to join our client’s team in Mombasa. The successful candidates will be responsible for identifying potential clients, presenting and selling various insurance products, and providing exceptional customer service. This role requires a proactive approach to sales, excellent communication skills, and a strong understanding of insurance products and regulations.

Key Responsibilities

Sales and Lead Generation

• Identify and target potential clients through cold calling, networking, and referrals.
• Present, promote, and sell insurance products, including life, health, auto, property, and commercial insurance.
• Meet or exceed sales targets and performance metrics.
• Build and maintain relationships with new and existing clients.

Client Needs Assessment

• Assess clients' needs and recommend appropriate insurance policies.
• Conduct in-depth consultations to explain coverage options and benefits.
• Analyze risk factors and tailor insurance solutions based on client requirements.

Policy Management

• Prepare quotes and assist clients in understanding policy terms, conditions, and exclusions.
• Ensure clients are aware of policy renewal dates and assist with the renewal process.
• Manage policy issuance and ensure accurate documentation is processed. Customer Service

• Provide excellent customer service by addressing inquiries, resolving concerns, and following up on claims or policy changes.
• Handle client claims professionally and coordinate with the claims department for resolution.
• Maintain long-term relationships to encourage repeat business and referrals.

Market Research and Product Knowledge

• Stay updated on industry trends, market conditions, and competitors.
• Continuously educate oneself about new products, insurance regulations, and underwriting guidelines.

Administrative Duties

• Maintain accurate records of sales activities, client interactions, and policy updates.
• Meet administrative deadlines and ensure compliance with company policies and regulations.
• Collaborate with underwriters, brokers, and other staff to ensure smooth operations.

Qualifications and Skills

• Diploma or Degree in any field.
• At least 2 years of proven experience in sales, preferably in insurance or financial products.
• Possession of an Insurance Certificate of Proficiency (COP).
• Strong understanding of insurance products, industry standards, and regulations.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to build and maintain client relationships.
• Proficiency in using CRM software and Microsoft Office Suite.

How to Apply

If you meet the above qualifications and are interested in this opportunity, please send your CV to:

Interviews will be conducted on a rolling basis until the positions are filled. Only shortlisted candidates will be contacted.

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