The Nairobi Hospital, a premier healthcare institution in Eastern Africa, is seeking a dynamic and results-driven Business Development Officer to support its strategic growth initiatives. Reporting to the relevant departmental head, the officer will be responsible for identifying new business opportunities, nurturing client relationships, and contributing to the hospital’s market positioning and financial sustainability as outlined in its Strategic Plan (2025–2029).

Key Duties and Responsibilities:

• Identify and engage new corporate clients to drive business acquisition and achieve growth targets.
• Promote awareness of new and existing services to targeted markets and potential clients.
• Organize and lead hospital tours for new or prospective clients to showcase service offerings and facilities.
• Schedule and attend client meetings to strengthen existing partnerships and explore new opportunities.
• Build and maintain strong relationships with consultants, admitting doctors, and referring physicians.
• Organize client engagement initiatives such as health talks and medical camps to enhance satisfaction and retention.
• Collaborate with internal departments (Legal, Finance, Clinical) to draft and implement medical services agreements.
• Manage routine communications with corporate clients and ensure timely dispatch of relevant correspondence.
• Facilitate credit facilities for corporate clients including onboarding, renewals, terminations, and database updates.
• Conduct internal staff awareness sessions on client contractual obligations and service expectations.
• Undertake any other responsibilities as assigned by the supervisor.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Marketing, or a related field from a recognized institution
• Professional qualification in Marketing/Sales is an added advantage
• At least 5 years of experience in marketing or business development, preferably in the service industry

Key Competencies:

Technical & Behavioral:

• Strong ability to identify and secure new business opportunities
• Excellent interpersonal and stakeholder engagement skills
• Commercial awareness and strategic thinking
• Strong planning, analytical, and organizational abilities
• Relationship management and customer service excellence
• High level of agility and adaptability in dynamic environments
• Confident communication and facilitation skills
• Problem-solving and decision-making capability
• Integrity, accountability, and teamwork orientation

Method of Application:

Interested candidates who meet the requirements should submit:

• Cover Letter
• Updated CV/Resume
• Testimonials
• Contact details of 3 referees
• Quote the Job Reference Number in the subject line

Send applications via email only to:

Deadline for Applications: 16th May 2025

Addressed to:
Ag. Head of Human Resources
The Nairobi Hospital
P.O. Box 30026 – 00100, Nairobi

Note: Only shortlisted candidates will be contacted. If you do not hear from us within two weeks after the deadline, please consider your application unsuccessful.

N/B: The Nairobi Hospital does not charge any fees at any stage of the recruitment.

Share to