Family Bank Ltd
Job Description :
To provide branch-based financial products & services,
follow up on pipeline of leads and to grow branch customer base through
pro-active sales activities.
Key Responsibilities
- Meet
Business Banking sales targets both in number of accounts and volume
and deposits through cross selling to existing customers and
acquiring new customers.
- Generate
new customers/ new company’s referrals from head office, existing
customers, or personal connections.
- Prepare
target audience/lead lists and sales activities plans; implement and fill
in accurately sales activities reports.
- Conducts
daily sales calls from prioritized lead lists with the objective of
scheduling companies visits / customer’s meetings.
- Conducts
daily company visits/ customer meetings with the objective of acquiring
new customers / selling bank products.
- Receive,
verify and certify against original; all account application documents and
forms from customer.
- Check
and verify the accuracy, completeness of the documents against the
checklist
- provide
according to product lines; KYC/AML compliance requirements.
- Ensure
compliance with the Data Protection laws, policies and procedures of the
Bank.
- Responsible
for identifying and reporting potential and actual Money Laundering
Risk, including suspicious transactions in accordance with the laid
down AML policies & procedures.
- Follow
up on accounts and products opening and process on system.
- Communicate
to customers on accounts declined
- Handling
and monitoring customer enquiries and complaints effectively to
ensure retention and loyalty
KEY PERFORMANCE INDICATORS:
- Goal
focused and able to spot business opportunities
- Builds
networks and maintains strong relationships
- Able
to manage and influence others to achieve results
- Has
passion and drive to achieve results under difficult circumstances
- Pleasant
and able to relate well in diverse social set ups and teams
- Upholds
high standard of Professionalism, integrity and respect for others
QUALIFICATIONS
- Bachelor’s
degree in commerce/business related field.
- Have a
minimum of three years working in the Banking Industry; with relevant
experience in product knowledge, analytics and risk management,
those with experience in
- Personal
Banking will have an added advantage
- Sound
knowledge of the Banking Act and the regulatory framework in the
Financial Services Industry
- Able
to apply financial knowledge and skills to achieve business goals
- Able
to identify and minimize potential and inherent risks in banking
- Communicates
effectively and can explain complex Business issues
- Proficient
in the use of Banking and office management systems
- Must
not have been on Performance Improvement Plan (PIP) for the last one year.
How to Apply
ALL applicants MUST apply online to the email;
closing date is 16th May 2025 Canvassing will automatically disqualify the
candidate. Only shortlisted candidates will be contacted.
Job Overview
Company:
Family Bank Ltd
Posted On:
14 May 2025
Location:
Nairobi, Nairobi, Kenya
Job Category:
Finance and Banking
Education Level:
Bachelor's Degree
Employment Type:
Full Time
Experience:
3 Years
Salary:
Not mentioned
Closing Date:
2025-05-16