The HR & Administration Officer is responsible for supporting day-to-day HR functions and administrative operations. The role ensures effective coordination of human resources processes, staff welfare programs, employee relations issues, and efficient office administration.

Key Performance Areas

Administrative Roles % Weighting: 30%

• Coordinate and schedule internal meetings, ensuring no double bookings.
• Oversee the maintenance, cleanliness, and overall condition of the Boardroom and Head Office facilities, ensuring optimal working conditions.
• Manage kitchen operations and staff meals in collaboration with support staff.
• Coordinate Board of Directors (BOD) meetings and assist in executing directives in consultation with the Head of HR & Admin.
• Manage Sacco fleet operations by ensuring timely vehicle maintenance, trip planning, and coordination with company drivers.
• Maintain updated records for Sacco vehicle logbooks and prepare monthly usage reports.
• Receive and verify staff mileage claims for accuracy and process them for approval.

HR Roles % Weighting: 70%

• Develop and coordinate orientation programs for new hires and participate in onboarding sessions.
• Conduct training needs assessments, compile findings, and support the development of the annual training calendar in line with the training budget.
• Schedule and monitor training sessions, ensuring all are NITA-approved and facilitate timely reimbursement processes with NITA.
• Organize annual staff team-building events in liaison with the Head of HR & Admin.
• Oversee the performance management cycle in accordance with the Performance Management System (PMS) policy and submit quarterly reports.
• Maintain comprehensive and updated employee records in both physical and digital formats.
• Assist in preparing monthly payroll, ensuring accuracy and compliance with established processes.
• Review and appraise staff loan applications in accordance with internal policy.
• Support leave management processes and coordinate relievers with the operations department to ensure continuity.
• Ensure compliance with the Data Protection Act, AML (Anti-Money Laundering), and KYC (Know Your Customer) policies in all HR and administrative processes.
• Provide support in handling employee relations matters, including conflict resolution, disciplinary processes, and grievance handling, in accordance with company policies and labor laws.
• Maintain confidential records of all employee relations issues and outcomes.
• Advise staff on HR policies, practices, and their rights and responsibilities.
• Monitor workplace culture and morale and escalate concerns to the Head of HR & Admin as needed.
• Support the implementation of employee engagement initiatives and wellness programs.
• Perform any other duties as assigned by the Head of HR & Administration.

Ideal Job Holder Specifications

Academic Qualifications

• Holds a Bachelor’s degree in Human Resource Management.

Professional Qualifications

• Holder of CHRP or National Higher Diploma in HRM (mandatory).
• Membership with the Institute of Human Resource Management is an added advantage.

Desired Work Experience

• At least 3 years of working experience in HR, preferably in a financial institution.

Attributes

• Good communication, organizational, and interpersonal skills.
• Uphold integrity and be results-oriented.
• Detail-oriented.
• Analytical and methodical.

How to Apply

Application should be submitted through by 15th May 2025.

Clearly indicate the Current and Expected salary in the cover letter (Mandatory).

Also indicate the position applied for on the subject line.

Successful candidates must fulfill the requirements of Chapter Six of the Constitution of Kenya, 2010.

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