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Peach Cars KE
Customer success associate
The Customer Success
Associate is responsible for inbound and outbound communication to customers,
directing customers to the appropriate team, resolving customer problems,
assisting in customer retention efforts and ensuring that our customers have a
positive experience while interacting with Peach.
Duties and Responsibilities
Lead customer communications across
phone, email, and text to support lead qualification, cold calling,
surveys, and post-sale follow...
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- Posted: 9 hours ago
- Customer Experience and Call Centers
- Nairobi
- 2025-06-10
Family Bank Ltd
Relationship manager- women & youth banking (queen banking)
To develop and maintain relationships with women
& youth clients, understand their financial needs, promote suitable
banking products and services, support their social and economic empowerment,
thereby driving the bank’s growth and contribution towards women’s and
youth financial inclusion in Kenya.
Key Responsibilities:
Client
Acquisition and Retention
Identify
and attract women clients, including entrepreneurs, small business owner...
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- Posted: 1 day ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-16
Family Bank Ltd
Relationship manager- msme banking
The Relationship Manager will be responsible for
developing and managing a portfolio of MSME clients, identifying business
opportunities, and ensuring seamless delivery of banking solutions. The role
demands a strong focus on business development, portfolio growth, risk
management, and cross-selling to maximize MSME revenue.
Key Responsibilities:
Maintain
a high level of client satisfaction in generating, managing and servicing
a portfolio o...
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- Posted: 1 day ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-16
Dimkes DT Sacco
Business relationship officer.
The
Business Relationship Officer is responsible for driving business growth
through sales and customer relationship management. The role involves
identifying and pursuing new business opportunities, promoting Sacco products
and services, maintaining high levels of customer satisfaction, and supporting
marketing initiatives. The officer will serve as a critical link between the
Sacco and its members, helping to grow the deposit base and loan portfolio
while enhancing member engagement and...
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- Posted: 2 days ago
- Customer Experience and Call Centers
- Kiambu
- 2025-05-15
Emerge Egress Consulting
Customer service assistant
Our client in the hospitality sector is looking to recruit two proactive and customer-focused Customer Service Assistants to handle client inquiries, process transactions, manage front office duties, and deliver exceptional service on behalf of the company.
Core Duties and Responsibilities:Welcome visitors and direct them appropriately within the organization.Conduct product demonstrations for potential clients.Handle administr...
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- Posted: 3 days ago
- Customer Experience and Call Centers
- Kiambu
- 2025-05-23
Pacific Petroleum Group
Customer service attendant
We are seeking a reliable and customer-focused individual to join our dynamic team as a Customer Service Attendant. The successful candidate will be responsible for delivering efficient and safe fuel dispensing services, ensuring exceptional customer satisfaction, and supporting smooth daily operations at our fuel station.
Key Responsibilities:Dispense fuel accurately and safely to customers.Achieve sales targets for fuels and...
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- Posted: 3 days ago
- Customer Experience and Call Centers
- Kajiado
- 2025-05-31
ELEX PRODUCTS LIMITED
Customer service specialist
We are seeking a proactive and professional Customer Service Specialist to join our team. The ideal candidate will be responsible for delivering exceptional customer support, managing internal and external communication, and contributing to sales and administrative operations. This role requires a dynamic individual with strong organizational skills, financial awareness, and the ability to multitask in a fast-paced environment....
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- Posted: 3 days ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-31
Luton Hospital
Client relations officer
Client Relations OfficerLocation: NairobiJob Type: Full-timeQualification: BA/BSc/HNDExperience: 2–4 yearsRole OverviewAre you driven by the desire to enhance patient experiences and build lasting client relationships? Luton Hospital is looking for a Client Relations Officer to serve as the bridge between patients and healthcare services. This role is key to ensuring exceptional care, seamless communication, and continuous service improvement.Key ResponsibilitiesOversee and enhance the full clie...
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- Posted: 1 week ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-20
Work Global EM Careers Limited
Customer care relations officer (6 positions)
Job Title: Customer Care Relations Officer (6 Positions)
Location: Upper Hill, NairobiSalary: KES 25,000–30,000 GrossJob Overview:We are hiring 6 Customer Care Relations Officers to join our team in Upper Hill, Nairobi. The ideal candidates will be client-focused, effective communicators, and ready to contribute to an excellent customer experience.Key Requirements:Minimum of 2 years of proven experience in a customer service or...
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- Posted: 1 week ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-31
Corporate Staffing Services Kenya Ltd
Customer service executive
Reports To: Operations Lead / Managing Director,
Our client is a growing technology brand delivering educational and creative devices; including tablets and smart screens to young learners and families. They are looking for a dedicated Customer Service Executive to ensure smooth communication, exceptional service, and satisfaction at every touchpoint.
Position Summary
The Customer Service Executive will be the first point of c...
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- Posted: 1 week ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-20
Best Links
Customer service operations associate
Description
Senga is a Nairobi-based technology-enabled logistics company that is transforming how goods are moved across Africa.
Our environment
We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team membe...
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- Posted: 1 week ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-31
Best Links
Telesales agent
Description
Nairobi Central Hardware Ltd is one of Kenya’s leading suppliers of high-quality tools and hardware, serving industries such as construction, home renovation, plumbing, and farming. With a vision to expand across East Africa, we are committed to providing durable solutions, unmatched value, and exceptional service to our customers.
About the role
We are looking for a highly driven and experienced Telesales Represent...
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- Posted: 1 week ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-20
EBK Headwear and Apparel Epz Co.Ltd
Chinese translator
We are looking for 5 skilled Chinese Translators to join our team and support communication, document translation, and workplace coordination. The ideal candidate will play a key role in facilitating smooth business operations and strengthening our international partnerships.
(HSK 5/6 certification is preferred)
Duties and Responsibilities:
Assist the management team in daily communication with local employees.
Facilitate seam...
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- Posted: 2 weeks ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-31
Work Global EM Careers Limited
Customer care (4 positions)
Customer Care position:4
Location: NairobiSalary: 30k grossGender:MalesAge: 30 years and aboveRequirements:▪️Must be hold a Diploma or certificate in Customer care or any other related field▪️Must have atleast 3years experience and above▪️Must be good in Communication..Kindly apply throughNote: Only shortlisted candidates will be conducted.Kindly adhere unto the instructions/requirements as indicated above
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- Posted: 2 weeks ago
- Customer Experience and Call Centers
- Nairobi
- 2025-05-20